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Annual Report 2024/2025 Hero Image

Innovating for a Healthier Tomorrow

Annual Report 2024/2025

"HSA has built and gained momentum through our transformation initiatives in the past few years. With our new expertise, skills and ability to leverage technology and data, we continue on our transformation journey to build a more agile and adaptable workforce."

Adj Prof (Dr) Raymond Chua, Chief Executive Officer

Messages from Leadership

Insights from our executive team

Professor Benjamin Ong

Professor Benjamin Ong

Chairman, HSA

Chairman's Message

With strengthened digital capabilities, thriving local collaborations, and increasing synergistic international partnerships, I am confident that we are better-equipped to navigate the evolving landscape and will continue to make an impact in the days ahead.

Key Highlights:

  • Strengthened international collaborations with 5 new MOUs
  • Enhanced digital capabilities through SHARE platform
  • Improved regulatory efficiency by 30%
Adj Prof (Dr) Raymond Chua

Adj Prof (Dr) Raymond Chua

Chief Executive Officer

CEO's Message

Advancing as a unified organisation, we continue to deliver excellence in service to Singapore and our stakeholders, building towards an increasingly impactful future for HSA.

Key Highlights:

  • Implemented Next-Gen Blood Supply Management System
  • Opened new Bloodbank@One Punggol facility
  • Enhanced forensic capabilities with AI-powered tools

Key Achievements

Celebrating our milestones and certifications

New ISO 9001:2015 Certification

New ISO 9001:2015 Certification

  • Sep 2024 Therapeutic Products Branch
  • Oct 2024 Innovation Office and Clinical Trials Branch
  • Nov 2024 Medical Devices Cluster

Key Performance Indicators

Our impact by the numbers

3,250
Health Products Evaluated
12%vs previous year

Total number of health products assessed for safety and efficacy

125,000units
Blood Units Collected
8%vs previous year

Total blood donations collected across all facilities

8,500cases
Forensic Cases Processed
15%vs previous year

Criminal and civil cases analyzed by our forensic experts

45partners
International Collaborations
25%vs previous year

Active partnerships with regulatory authorities worldwide

420trials
Clinical Trials Approved
5%vs previous year

New clinical trials approved for innovative treatments

95,000transactions
Digital Transactions
40%vs previous year

Online submissions processed through digital platforms

1,200hours
Staff Trained
18%vs previous year

Total training hours for professional development

92%
Customer Satisfaction
3%vs previous year

Overall stakeholder satisfaction rating

Strategic Initiatives

Driving innovation and excellence

SHARE Digital Platform

SHARE Digital Platform

A comprehensive digital portal revolutionizing how industry partners interact with HSA for regulatory submissions and approvals.

Next-Gen Blood Supply Management System

Next-Gen Blood Supply Management System

Advanced system for tracking and managing blood supply across all public hospitals, enhancing patient safety and operational efficiency.

MOU with Vietnam Metrology Institute (VMI)

MOU with Vietnam Metrology Institute (VMI)

Strengthened collaboration between HSA and VMI through knowledge exchange, joint research and the development of regional quality infrastructure.

Divisional Reports

Detailed reports from each division

Health Products Regulation

Ensuring the safety, efficacy, and quality of health products through robust regulatory frameworks and international collaboration.

Health Products Regulation Report(PDF)

Key Highlights

  • Launched SHARE digital platform for streamlined applications
  • Signed 5 new international agreements for regulatory cooperation
  • Approved 420 clinical trials for innovative treatments
  • Enhanced post-market surveillance with AI-powered analytics

Image Gallery

Health Products Regulation Gallery 1
Health Products Regulation Gallery 2
Health Products Regulation Gallery 3
Health Products Regulation Gallery 4

Staff Showcase

Hear from our dedicated team members

Transformative solutions begin with understanding tomorrow’s needs today. The Advanced Contactless Evidence Submission/Collection System (ACESS) represents HSA’s commitment to innovation in public service delivery. By reimagining evidence management for the digital age, we have created a new standard for operational excellence in forensic services. This system, developed through close collaboration with our stakeholders, demonstrates how we can harness technology to enhance both efficiency and reliability in our critical work.

Moy Hooi Yan

Laboratory Director

Analytical Toxicology Division

Applied Sciences Group

Moy Hooi Yan

A vibrant workplace culture is built on trust, open dialogue, and the courage to challenge conventions. By fostering an environment where teams feel empowered to challenge conventions and explore new solutions, we have achieved significant milestones—from streamlining our data competitions to creating HSA’s first digital workplace portal. This approach has not only enhanced our efficiency but has also strengthened the bonds within our teams, proving that the best solutions often emerge when we create space for both professional growth and personal connections.

Gabriel Yeo

Director

Strategy and Business Transformation

Corporate Services Group

Gabriel Yeo

In health products regulation, excellence means staying ahead of the curve. Through the Digital-All-in-one System (DASH) MVP, we have demonstrated how emerging technologies can enhance regulatory processes while maintaining the highest standards of safety and quality. Our AI-powered medical device classification tool, built on verified data, exemplifies this approach—harnessing machine learning to provide instant, reliable guidance. This is how we are building a smarter, more responsive regulatory environment that serves our stakeholders better.

Wong Woei Jiuang

Assistant Group Director

Medical Devices Cluster

Health Products Regulation Group

Wong Woei Jiuang

Downloads & Resources

Access full reports and supplementary materials

PDF

Full Annual Report 2024/2025

Complete annual report with all sections and financial statements

Download(PDF, 15 MB)
PDF

Health Products Regulation Report

Detailed report on regulatory activities and achievements

Download(PDF, 5 MB)
PDF

Blood Services Report

Comprehensive overview of blood services operations

Download(PDF, 4 MB)
PDF

Applied Sciences Report

Forensic and analytical laboratory services report

Download(PDF, 4.5 MB)
PDF

Financial Statements

Audited financial statements for FY2024/2025

Download(PDF, 2 MB)
JPG

Key Statistics Infographic

Visual representation of key performance indicators

Download(JPG, 1.5 MB)

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Annual Report 2024/2025 | HSA