sg-crest
A Singapore Government Agency Website

Contact Us

Get in touch with our team for support, partnerships, feedback, or any questions about the HSA Self Help Tool. We're here to help healthcare professionals and regulatory specialists succeed.

For Medical Emergencies

This contact form is not for medical emergencies. If you are experiencing a medical emergency, contact your local emergency services immediately: 995 (Singapore) | 911 (US) | Your local emergency number.

Get In Touch

Choose the best contact method for your inquiry

General Support

Get help with app functionality, technical issues, or general questions about our platform.

support@alfredleong.com

Response within 24-48 hours

Business Inquiries

Partnerships, licensing opportunities, enterprise solutions, or commercial collaborations.

business@alfredleong.com

Response within 2-3 business days

Report Issues

Technical problems, data inaccuracies, security concerns, or urgent platform issues.

issues@alfredleong.com

Priority response within 12 hours

Specialized Inquiries

Reach out to our specialized teams for specific types of questions

Regulatory & Compliance

Questions about regulatory information, data accuracy, compliance guidance, or professional use of our platform.

regulatory@alfredleong.com

Examples:

  • Clarification on regulatory data sources
  • Professional compliance questions
  • Healthcare professional guidance
  • Regulatory framework inquiries

Partnerships & Collaboration

Healthcare organizations, regulatory bodies, or technology partners interested in collaboration opportunities.

partnerships@alfredleong.com

Examples:

  • Healthcare institution partnerships
  • API integration opportunities
  • Data sharing agreements
  • Research collaborations

Feedback & Suggestions

User feedback, feature requests, improvement suggestions, or testimonials about our platform.

feedback@alfredleong.com

Examples:

  • Feature enhancement requests
  • User experience feedback
  • Platform improvement suggestions
  • Success stories and testimonials

Media & Press

Media inquiries, press releases, interviews, or publication requests about our platform and services.

media@alfredleong.com

Examples:

  • Interview requests
  • Press release inquiries
  • Media kit requests
  • Publication permissions

About the Developer

Alfred Leong

Developer and creator of the HSA Self Help Tool. Committed to providing healthcare professionals with reliable regulatory compliance tools.

Project Information

App Name: HSA Self Help Tool

Website: hsa.alfredleong.com

Primary Contact: hello@alfredleong.com

Location: Singapore

Response Times & What to Expect

Response Time Guidelines

Urgent Issues: Within 12 hours
General Support: 24-48 hours
Business Inquiries: 2-3 business days

*Response times may vary during holidays or high volume periods

How to Get the Best Support

  • Choose the most appropriate contact method
  • Provide detailed information about your inquiry
  • Include relevant screenshots or examples
  • Be patient and professional in communications

Business Hours

Standard Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (SGT)

Saturday: 10:00 AM - 4:00 PM (SGT)

Sunday: Closed

Public Holidays: Limited availability

Time Zone Information

Primary Time Zone: Singapore (SGT/UTC+8)

Emergency Issues: Monitored 24/7

International Users: Welcome

We serve users globally and accommodate different time zones

Support - HSA Self Help Tools - HSA Self Help Tools