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Terms of Service for HSA Self Help Tool

Effective Date: December 6, 2025

Last Updated: December 6, 2025

1. Introduction and Acceptance of Terms

Welcome to HSA Self Help Tool (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our mobile application (the “App”) and any related services provided by us.

IMPORTANT DISCLAIMER: This App provides informational content only. All medication information, health regulation, licensing, and regulatory information should be verified with local authorities, healthcare professionals, and official sources before making any decisions regarding medications, health products, or regulatory compliance.

By downloading, installing, accessing, or using our App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

2. Description of Service

2.1 App Functionality

Our App provides the following informational services:

  • Personal Traveller Medication (PTM) Enquiry: Informational medication regulations and requirements for international travel
  • License Application Timeline Calculator: Estimated processing timelines for medical license applications
  • Medical Device Enquiry: Preliminary guidance on medical device classification under regulatory frameworks
  • Medication Lookup: Access to FDA, HSA, and other health authority databases for informational purposes
  • Barcode/Label Scanning: Medication and product identification for informational reference

2.2 Informational Purpose Only

All information provided through the App is for informational and educational purposes only. The App is not intended to:

  • Replace professional medical advice, diagnosis, or treatment
  • Provide official regulatory compliance guidance
  • Serve as authoritative licensing verification
  • Substitute consultation with healthcare professionals or regulatory experts

3. User Responsibilities and Acceptable Use

3.1 Eligibility

  • You must be at least 13 years of age to use this App
  • You must have the legal capacity to enter into these Terms
  • Healthcare professionals using this App remain responsible for following their professional standards and local regulations

3.2 Acceptable Use

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the App for any unlawful purpose or to solicit unlawful conduct
  • Attempt to gain unauthorized access to the App, servers, or databases
  • Use the information provided as the sole basis for medical decisions or regulatory compliance
  • Transmit any harmful, threatening, abusive, or objectionable content
  • Interfere with or disrupt the App’s functionality or security measures
  • Use automated systems to access the App without our written permission
  • Reverse engineer, decompile, or disassemble any part of the App

3.3 Professional Responsibility

If you are a healthcare professional, regulatory specialist, or work in a licensed profession:

  • You remain fully responsible for compliance with your professional standards
  • You must verify all information through appropriate official channels
  • You acknowledge that this App does not replace your professional judgment or regulatory obligations

4. Medical and Regulatory Disclaimers

4.1 Not Medical Advice

CRITICAL DISCLAIMER: This App does not provide medical advice, diagnosis, or treatment recommendations. All medication information, health regulation data, and regulatory content is provided for informational purposes only.

4.2 Professional Consultation Required

Users must:

  • Consult qualified healthcare professionals for all medical decisions
  • Verify regulatory information with appropriate authorities
  • Confirm licensing requirements with relevant licensing boards
  • Check current medication regulations with local health authorities

4.3 Accuracy and Currency

While we strive to provide accurate information from reliable sources:

  • Medication approvals and regulations may vary by jurisdiction
  • Regulatory requirements can change without notice
  • Information may not reflect the most recent updates
  • Local variations and jurisdictional differences may apply

4.4 Emergency Situations

This App is not intended for emergency medical situations. In case of medical emergencies, contact emergency services immediately.

5. Intellectual Property Rights

5.1 App Ownership

The App, including its original content, features, functionality, and source code, is owned by us and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

5.3 Third-Party Content

The App may contain information from third-party sources, including government databases (FDA, HSA, etc.). Such content remains the property of its respective owners and is used under appropriate licenses or fair use provisions.

5.4 User-Generated Content

Any feedback, suggestions, or ideas you provide regarding the App may be used by us without compensation or attribution.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your information as described in our Privacy Policy.

7. Third-Party Services and Links

7.1 External Databases

The App accesses third-party databases and services, including:

  • FDA (U.S. Food and Drug Administration) databases
  • HSA (Health Sciences Authority) services
  • Other international health authority databases
  • Regulatory and licensing information services

7.2 Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for:

  • The content, privacy policies, or practices of third-party sites
  • The accuracy or reliability of third-party information
  • Any transactions or interactions with third parties

8. Limitations of Liability

8.1 Disclaimer of Warranties

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Medical decisions based on App information
  • Regulatory compliance failures
  • Loss of data or business interruption
  • Any damages resulting from use of third-party information

8.3 Maximum Liability

Our total liability for any claim arising from or relating to the App shall not exceed the amount you have paid us for the App in the twelve months preceding the claim.

8.4 Medical and Regulatory Liability

WE SPECIFICALLY DISCLAIM LIABILITY FOR:

  • Medical decisions made based on App information
  • Regulatory compliance failures
  • Medication-related incidents
  • Travel-related medication issues
  • Professional licensing or regulatory violations

9. Modifications and Termination

9.1 App Updates

We may modify, update, or discontinue the App or any part thereof at any time without notice. We are not liable for any modification, suspension, or discontinuation of the App.

9.2 Terms Updates

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms in the App
  • Updating the “Last Updated” date
  • Providing in-app notifications for significant changes

Continued use of the App after changes constitutes acceptance of the modified Terms.

9.3 Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason, including:

  • Violation of these Terms
  • Suspected fraudulent or illegal activity
  • Extended periods of inactivity
  • Technical or security reasons

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of law provisions.

10.2 Jurisdiction

Any legal suit, action, or proceeding arising out of or related to these Terms or the App shall be instituted exclusively in the courts of Singapore.

10.3 Limitation of Claims

Any claim or cause of action arising out of or related to use of the App must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@alfredleong.com

Support: support@alfredleong.com

Website: https://hsa.alfredleong.com

App Name: HSA Self Help Tool

Developer: Alfred Leong

12. Acknowledgment

By using the HSA Self Help Tool, you acknowledge that:

  • You have read and understood these Terms
  • You agree to be bound by these Terms
  • You understand the informational nature of the App
  • You will verify all information through appropriate professional and official channels
  • You will not rely solely on the App for medical or regulatory decisions
Terms of Service - HSA Self Help Tool