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1. Introduction

Welcome to HSA Self Help Tool (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). This policy applies to all users of our App across all app stores and platforms.

IMPORTANT: This App provides informational content only. All medication information, health regulation, licensing, and regulatory information should be verified with local authorities, healthcare professionals, and official sources before making any decisions regarding medications, health products, or regulatory compliance.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

2.1 Information You Provide Directly

Device Camera Access: We access your device camera only when you choose to scan medication labels, product barcodes, regulatory codes, or licensing information within the App.
Search Queries: Medication names, product codes, regulatory identifiers, licensing numbers, or other search terms you enter into the App for FDA and health authority lookup.
User Preferences: Settings and preferences you configure within the App for personalized medication and travel information.

2.2 Information Collected Automatically

Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
Usage Data: Information about how you interact with the App, including features used, medication searches performed, time spent, and navigation patterns.
Log Data: Technical logs including IP addresses, access times, app crashes, and performance data.
Network Information: Information about your internet connection to ensure App functionality and database connectivity.

2.3 Information We Do NOT Collect

Personal Health Records: We do not store or collect personal medical information, prescriptions, health records, medication history, or licensing credentials.
Personal Identity Information: We do not require or collect names, addresses, phone numbers, or email addresses unless voluntarily provided for support purposes.
Sensitive Personal Data: We do not collect sensitive personal information such as race, religion, political views, or sexual orientation.
Financial Information: We do not collect credit card numbers, banking information, or other financial data.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core App Functionality

Medication and FDA Lookup: To search and retrieve medication information, FDA data, health regulation and licensing information from regulatory databases for informational purposes only.
Barcode/Label Scanning: To process scanned medication labels, product barcodes, regulatory codes, and licensing information to provide relevant informational data that should be verified with healthcare professionals and local authorities.
Travel Medicine Information: To provide preliminary travel-related medication guidance and regulatory information that requires verification through official medical and regulatory channels.
Database Access: To connect to HSA, FDA, and other health authority lookup services and provide preliminary regulatory data that requires verification through official local channels.

3.2 App Improvement

Performance Optimization: To improve App speed, reliability, and user experience for medication lookup functionality.
Feature Development: To understand user needs and develop new features for travel medicine and medication information services.
Bug Fixes: To identify and resolve technical issues and crashes related to database connectivity and scanning functionality.

3.3 Legal and Safety

Compliance: To comply with applicable laws, regulations, and legal processes.
Safety: To protect the safety and security of our users and the public.
Terms Enforcement: To enforce our Terms of Service and other policies.

4. Information Sharing and Disclosure

4.1 We Share Information In Limited Circumstances:

Third-Party Service Providers:

Analytics services to understand App usage and improve medication lookup functionality
Cloud hosting providers (Vercel) to ensure App availability and performance
Crash reporting services to identify and fix technical issues

Regulatory and Medical Databases:

HSA (Health Sciences Authority) services for health product and medication information reference that should be confirmed with relevant local authorities and healthcare professionals
FDA and other health authority databases for preliminary medication and regulatory information that requires professional medical verification
International regulatory body services for travel medicine information that should be verified with local healthcare providers and regulatory authorities

Legal Requirements:

When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of our users or others
In connection with a merger, acquisition, or sale of assets (with notice to users)

4.2 We Do NOT Sell Personal Information

We do not sell, rent, or lease your personal information to third parties for commercial purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

Encryption: Data transmission is encrypted using industry-standard protocols (HTTPS/TLS)
Access Controls: Limited access to personal information on a need-to-know basis
Regular Audits: Periodic security assessments and updates
Secure Storage: Information is stored on secure servers with appropriate safeguards
Secure Hosting: App hosted on Vercel with enterprise-grade security measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

Usage Data: Retained for up to 24 months for analytics and improvement purposes
Log Data: Retained for up to 12 months for security and technical support
Search Queries: Not permanently stored; processed in real-time for medication and health regulation lookup
Scanned Information: Not stored permanently; processed in real-time for medication identification and regulatory lookup
Device Information: Retained only as long as necessary for App functionality

You can request deletion of your data by contacting us at privacy@alfredleong.com.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Control

Access: Request information about personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your data in a machine-readable format

7.2 App Permissions

Camera Access: You can revoke camera permissions through your device settings
Network Access: Required for core App functionality; can be managed through device settings
Analytics: You can opt-out of analytics tracking through App settings

8. Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Medical and Regulatory Information Disclaimer

IMPORTANT MEDICAL AND REGULATORY DISCLAIMER:

This App is for informational purposes only and is not intended to replace professional medical advice, official licensing verification, regulatory compliance guidance, or authoritative health regulation information. Always consult with qualified healthcare professionals, regulatory professionals, licensing authorities, or legal advisors with any questions you may have regarding medications, health regulation compliance, or licensing requirements. Never rely solely on information from this App for medical decisions or regulatory compliance.

MEDICATION AND TRAVEL INFORMATION DISCLAIMER:

All medication information, travel medicine guidance, health regulation data, and regulatory content presented in this App is provided for informational purposes only. While we strive to provide accurate and up-to-date information from reliable sources including FDA databases, HSA services, and other health authority databases, users should:

Consult Healthcare Professionals:

Always verify medication information, dosages, contraindications, and travel medicine guidance with qualified healthcare professionals, pharmacists, and travel medicine specialists before making any medical decisions or travel plans.

Verify with Local Authorities:

Always check with your local health authorities, licensing boards, regulatory agencies, and government bodies for the most current and jurisdiction-specific information regarding medication regulations, travel restrictions, and compliance obligations.

Confirm Current Status:

Medication approvals, health regulations, licensing requirements, and compliance standards may vary by jurisdiction and can change without notice. The information in this App may not reflect the most recent regulatory updates, local variations, or jurisdictional differences.

Emergency Situations:

This App is not intended for emergency medical situations. In case of medical emergencies, contact emergency services immediately. Do not rely on this App for urgent medical decisions.

The App developers, medication data providers, regulatory databases, and affiliated parties assume no responsibility for any consequences arising from reliance on the information provided in this App without proper verification through official medical and regulatory channels and professional consultation.

10. International Users

If you are using our App from outside Singapore, please note that information may be transferred to, stored, and processed in Singapore and other countries. By using the App, you consent to such transfer, storage, and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@alfredleong.com

Website: https://hsa.alfredleong.com

App Support: support@alfredleong.com

App Name: HSA Self Help Tool

Developer: Alfred Leong

For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.

HSA Self Help Tools

Privacy Policy for HSA Self Help Tool